Desolate Motorsports Inc. makes every effort to ship your order in a timely manner. Our relationships with our manufactures enable us to directly ship from the source, but desolatemotorsports.com may need to get parts from other locations to complete orders.
All orders made over the weekend will not be processed until Monday. If your item is out of stock or is a custom order and will be delayed for any reason, we will contact you via e-mail or by phone.Most orders should be received within 7 business days and should arrive within 3 weeks of the item being purchased apart from special orders (see below.) Orders drop-shipped from the manufacturer or distributor may not arrive at the same time.
Our site calculates all shipping rates based on the UPS platform. We do reserve the right to ship with other carriers if we feel it will be more efficient for your order. We do use FedEx and US Mail service in addition to UPS.
If your order is shipped via commercial freight, it is your responsibility to fully inspect your items before you sign the driver’s paperwork. If a claim is not filed with the driver at time of delivery there is nothing we can do to fix the problem.
If a product is marked as free shipping it is shipped ground and not included in the pricing calculations for expedited shipping. If you would like a free shipping item expedited, please feel free to give us a call at (562) 698-1460 and we would be more than happy to get you a quote.
Shipping Restricted Items
Non-maintenance batteries, fire extinguishers, and chemicals are shipped ground freight only to the continental U.S. Any free shipping offers are for the continental U.S. and are shipped ground freight.
Free shipping offers cover the first $300 of shipping to a commercial business address. Shipping to a residential address or the requirement of a lift gate may result in additional fees you are responsible for.
Custom Orders
A few of our products are custom built to order. These products can have an additional lead time of up to six weeks before they are shipped.