RETURNS AND REFUNDS
Easy 3 Step Return Policy
1.) Download or request our RMA form. All Returns require an RMA number
2.) Contact us at (562) 698-1460 within 30 days of receipt of your product for your RMA number.
3.) Return all RMA items via ground shipping to the following address:
Attn: RMA # (Provided by customer service)
You can return any new, unused and unaltered item within 30 days of receipt of your item.
On each item returned for refund after 30 days of receipt of your item, there may be a restocking charge. The restocking fee is $10.00 or 10% fee, whichever is higher.
Returns and exchanges must be in new condition and include original product packaging. The Manufacturer’s packaging must be clear of writings or markings. Do not use the manufacturer’s product box as the shipping box.
Parts that have been installed (or damaged while attempting to install) and/or used in any manner will not be accepted for return. Any merchandise or parts which shows signs of use (wear, bugs, dirt, smell, pet hair, scuffing, mounting, etc) or otherwise is in a condition other than it was received cannot be returned.
Customers will be responsible for all shipping charges. We do not accept C.O.D.’s.
If you return an item that was shipped under our free shipping promotion we reserve the right to deduct the original shipping amount from the refunded amount.
Electrical, ignition, and discontinued items are not returnable. Videos and DVD’s must be unopened and in original packaging. All closeout and clearance merchandise sales are final and cannot be refunded.
Returns or refunds can be accepted at the Desolate Motorsports Inc. retail store.
Refunds can take 5-7 days to process.
CONTACT INFORMATION
The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:
Desolate Motorsports
12741 Los Nietos Rd
Santa Fe Springs, California 90670
Email Address:
sales@desolatemotorsports.com
Phone Number:
(562) 698-1460